Data Protection Policy

This Data Protection Policy is intended to inspect all aspects relating to the process of collecting and manging data of our users, in relation to all the services offered by BrandCares. This privacy policy applies between you, the User of this Website and the owner and provider of this Website. This Policy compiles with the security measures required by the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND COUNCIL, of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing directive 95/46/EC (hereinafter GDPR).BrandCares takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.


BrandCares, hereinafter referred as the Company, is the company behind this website, and takes all accountability and responsibility for the processing personal data you share with us. Following general information of the company:




Contact Number:


Email Address:


Phone Number



Definitions and interpretation





Collectively all information that you submit to

via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;



A small text file placed on your computer by this Website when you visit certain parts of the Website

and/or when you use certain features of the Website. Details of the cookies used by this Website are

set out in the clause below (our cookies policy)




The General Data Protection Regulation (EU) 2016/679;


UK and EU cookies law

The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the

Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2


User or you

The individual accessing the website

Data Protection Laws

Any applicable law relating to the processing of personal Data, including but not limited to the

Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws,

regulations and secondary legislation, for as long as the GDPR is effective in the UK



The website that you are currently using, and any sub-domains of this site unless

expressly excluded by their own terms and conditions



Any individual/company that BrandCares chooses to affiliate with.



In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of
  • this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment of it
  • the headings and sub-headings do not form part of this privacy policy

Scope of this policy

This privacy policy applies only to the actions of and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links the company may provide

to social media websites.

Personal data:

Personal Data is any information or data that may identify the user directly or indirectly. For instance, your name/surname is directly. Indirectly, is your national identity. Personal information includes, email address, mobile, postal address, phone number, username, profile image, personal preference and financial information, among others. It may also include, IP addresses of your computer, or MAC address of your mobile phone. We do not obtain either IP address or MAC address directly, Googles user experience may collect this data. 

How we collect data:

We may collect or receive data directly or Data submitted by yourself, through online contact form.


Contact forms: the user has an option write to BrandCares to ask for additional information regarding the services offered or any other information that might be needed.


Messaging portal: The user has the option to write to BrandCares to ask for additional information regarding the services offered or any other information that might be needed. This data is stored in a cookie. This cookie is usually set by a website utilizing, which is a Live chat service. This cookie remembers the end user so that past chat conversations can be identified to improve service.


Request Demo: By selecting “request demo” of the services offered.  To do so, the user, by selecting this option, must provide name and surname, email, company to be able. If deemed necessary to complete the process, there is a registration process at the end of the demo, if the user requests to become a client.


social networks: BrandCares has a corporate profile on social networks such as Facebook, Twitter, LinkedIn and Google+ . These platforms and these platforms only is where we publish news about our Company, about the services we offer or any other interesting topics. BrandCares is “Responsible for the processing of the user’s data” on these social networks. By joining our corporate profile as a follower to it cooperate profile it or to any of its contents, this will mean the user’s acceptance of this Policy.


What is the purpose of the use of Personal Data?

BrandCares informs its users that the Personal Data they provide will be processed by BrandCares in accordance with the provisions of the aforementioned GDPR.


The purpose of data processing through the channels established are the following:

  • Find a resolution or address the request or queries presented by the user.
  • Send information that is considered to be of interest to the user, such as news or activities that the company carries out; upon agreement of subscription. –
  • By providing this information in a completely voluntary way through any means of our platform, the user is expressly and voluntarily accepting this Privacy Policy and Protection of Personal Data

The company would like to inform you that your data will not be used for other purposes than those established in this Policy. By providing this information in a totally voluntary way through any means of our platform, the user is expressly and voluntarily accepting this Privacy Policy and Protection of Personal Data.



As already established in the previous sections, BrandCares will not provide the Personal Data of the users to third parties. If case BrandCares decides to do so, you will be informed in advance and your consent will be requested.




We only keep your Personal Data for as long as needed for the purposes for which it was collected with your express consent,.

To determine how long we keep your Personal Data we use the following criteria

– personal Data

To determine how long we keep your Personal Data, we use the following criteria:

  • Personal Data obtained when you contact us regarding a query or claim: Personal Data during the time needed to deal with your query;
  • Personal Data obtained when you gave consent to be sent communications or because it is necessary in accordance with regulations: until the end of the period for which it was required.

We may retain some Personal Data to comply with our legal or regulatory obligations, as well as to administer our rights (for example, to assert our claims in court) or for statistical or historical purposes.

When we no longer need to use your Personal Data, it will be removed from our systems and records or anonymised so you can no longer be identified.


BrandCares is committed to keeping your Personal Data and take all reasonable and necessary measures to do so. We also demand that trusted third parties handling your Personal Data do the same by contract.

We always do our best to protect your Personal Data and, once we have received your personal information, we employ strict procedures and security features to try to prevent unauthorised access. By sending information over the Internet it is not guaranteed that it is not completely secure, we cannot therefore guarantee the security of your data sent via our website. Therefore, any information is sent at your own risk, BrandCares will take no accountability or the risk or its consequences.

We will use technical and organisational measures to safeguard your Data, for example:access to your account is controlled by a password and a username that is unique to you.


Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any

misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail




This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.






BrandCares would like to inform you have your rights.


You have the following rights in relation to your Data:


Right to access: the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.


Right to correct

  • the right to have your Data rectified if it is inaccurate or incomplete.

Right to erase

  • the right to request that we delete or remove your Data from our systems.
  • Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.


Right to restrict our use of your Data

  • the right to “block” us from using your Data or limit the way in which

we can use it.

Right to data portability

  • the right to request that we move, copy or transfer your Data.


Right to object

  • the right to object to our use of your Data including where we use it for our legitimate interests.


Right of opposition to direct marketing, including profiling

  • You can unsubscribe from our direct marketing communications at any time.
  • You can do so by clicking on the “Unsubscribe” link in any email or communication we send you, or contact us directly:


Right to submit a complaint to a supervisory authority:

  • You have the right to submit complaint to information Commissioners Office.
  • Please do not hesitate in contacting us using the details provided under “Contact” before submitting a claim to the data protection supervisory authority.

Right of limiting processing:

  • You reserve the privilege to demand that the processing of your information is constrained. On the chance that you practice this right, the handling of your information will be restricted. This right may only be practiced in specific conditions characterized in the GDPR, as follows:- the accuracy of the personal data  is challenged by the data subject, for a period enabling  the controller to confirm the precision of the personal data.
  • processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead;
  • the controller no longer needs the personal data for the motivations of processing, but they are required by the data subject for the foundation, exercise or safeguard of legal claims.
  • the data subject has objected to processing pursuant to Article 21(1) pending the verification of whether the legitimate grounds of the controller prevail over those of the data subject.Should you wish to exercise this right, contact us using the details provided under “Contact”.


Right of access:

  • You reserve the privilege to access the information we hold about you.(subject to certain limits).
  • We may charge a sensible amount, with earlier notification, to take care of the regulatory expenses acquired in giving the data.
  • Plainly unwarranted, unreasonable or rehashed solicitations may not be answered.
  • To practice this right, get in touch with us utilizing the subtleties gave under “Contact”


  • You may not transfer any of your rights under this privacy policy to any other person.
  • If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected
  • Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  • This Agreement will be governed by and interpreted according to the law of all disputes arising England and Wales under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts



Data which we collect from you may be stored and processed in and transferred to countries outside of the European

Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. in the instance that this does occur prior consent will be obtained. 

We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.

To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.



M: 07378894993

At BrandCares, we believe in three core principles, prevent protect and eradicate. We stand by this, so that your company sales and reputations are not hindered by digital pirates.

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